Contents
What is PostalEASE?
PostalEASE is a service provided exclusively to USPS employees. Through it, USPS staff can enroll in various employee benefit plans like Thrift Savings Plan (TSP) and the Federal Employees Health Benefits Plan (FEHB). This service can be accessed both online, through Liteblue and over the phone. This service has made health benefits and other plans easily accessible to the USPS employees.
To access PostalEASE online, the employees must use a dedicated online portal which is accessible via any internet browser using the company’s intranet network or employee self-service kiosks. You will need your Employee Identification Number, a password, a PIN number and your Social Security number to access PostalEASE irrespective of the method you use.
What can PostalEASE be used for?
PostalEASE was created to help USPS employees view and manage different employee benefit schemes they might be entitled to like the Thrift Savings Plan. You can enroll into such schemes using this platform and even arrange direct deposits and change your monthly contributions to the schemes you are enrolled in.
You can also use PostalEASE to change and update your personal information relevant to your Federal Employees Health Benefits Plan (FEHB). For example, if you want to change the number of dependents, decrease the benefits coverage or cancel the enrollment into a scheme, you can easily do so by using this service.
You also have the option to make these changes through the phone, you can do that by calling 1-877-4PS-EASE or 1-877-477-3273.
PostalEASE Login
The login process of PostalEASE is pretty easy and straightforward. However you will need your Employee Identification Number and your Self-Service Profile Password.
How to create a Self-Service Profile (SSP) ?
If you’re new to using PostalEASE, you need a SSP to be able to login. USPS’s Self Service Profile is a special profile used to manage your login credentials in all USPS associated self-service web platforms like Liteblue, PostalEASE, eIdeas, eOPF, and eReassign.
When you’re first employed by the USPS, you will receive a letter containing a temporary SSP in about 2 weeks. This SSP cannot be used to log into PostalEASE or other self-service web applications like PostalEASE. So, first you will need to visit https://ssp.usps.gov/ssp-web/welcome.xhtml and login using your Employee Identification Number and temporary SSP and change your SSP into a permanent one.

Where can I find my USPS Employee Identification Number?
You can find your Employee ID at the top of your earnings statement. It is an eight digit number which is used as your login credentials in various self-service platforms of USPS like PostalEASE.
How to login to PostalEASE
Follow the steps below to log in to the PostalEASE Liteblue website:
- Go to https://ewss.usps.gov/ this is the employee portal of PostalEASE.
- Click on ‘Agree’ to accept the terms and conditions of the website. You will then be allowed to enter the main site.
- Enter your Employee Identification number and your SSP into the assigned fields.
- After that click on the ‘Submit’ option once you enter your login credentials and you’ll be brought to your employee account page.

You can access this service through phone if you prefer but make sure to have your employee ID, PIN, SSN ready while you do so.
You can also access the PostalEASE Service through your phone, to do that call 1-877-477-3273. Then you will need to provide your Employee ID, your Social Security Number (SSN) and Personal Identification Number (PIN).
Where can I find my PostalEASE PIN?
You should receive your PostalEASE PIN about 2 weeks after you start working at USPS. You can use this PIN to access PostalEASE via phone. To get your PIN, first call 1-877-477-3273 then press 1 and enter your Employee ID. Then, when you are asked for your PIN number, wait and press 2. Your PostalEASE PIN will then be mailed to you within 1-2 business days.
PostalEASE Liteblue Login
You can also access PostalEASE through the Liteblue login page at https://liteblue.usps.gov/
First, enter your Employee Identification Number and your SSP, then click on ‘Sign in’ to log into PostalEASE. If you are unable to login to Liteblue, try visiting the troubleshooter at USPS Liteblue Login page.
How can I create or change my PostalEASE Password?
Your SSP Password is the one used to log in to PostalEASE currently. This password is used to gain access into all self-service web platforms of USPS. To create your SSP Password go to https://ssp.usps.gov/ssp-web/welcome.xhtml to set your Password
You can also reset or change your PostalEASE password if you’ve forgotten it, or if you think it has been compromised. To do that just go to the PostalEASE login page at https://ewss.usps.gov/ and select ‘Password Recovery’ above the Sign in option. Then, you will be asked to enter your eight digit Employee ID. Once you enter that click on the ‘Verify Employee ID’ option below. Then follow the instructions to create a new Password.
You can also go to the SSP website; https://ssp.usps.gov/ssp-web/login.xhtml where you will click on a link ‘Forgot Password?’ underneath the Sign in button and then enter your Employee ID, verify it and continue to follow the instructions to change your password.
PostalEASE Login Problems
Sometimes, USPS staff may find problems while trying to log in to PostalEASE. The first and most obvious thing to do is, to check if you are indeed entering the correct information. Recheck your Employee ID, which should be an eight digit number and your SSP password which should be 8-16 characters long. Do make sure to check that both your CAPS LOCK and NUM LOCK are off if you are using a computer.
Also keep in mind that your SSP and your ACE passwords are different from each other and you cannot use your ACE password instead of your SSP password. If you’re sure that you’ve entered the correct information and still cannot login you can reset your password as explained above.
Check to see if you have an active, working and stable internet connection. You might consider using a different browser or even switching out your device. If you are still unable to login try calling the HR Shared Service Center at 1-877-477-3273 and choose option 5.
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